UK customers: Returns are processed within 6 days of us receiving the item(s) back at our warehouse. Please note, weekends are not included in this timeframe.
International customers: We aim to process returns within 25 days of us receiving the item(s) back at our warehouse.
Once your return has been processed successfully, we will notify you via email. From this point, refunds usually take around 48-72 hours to clear and show in your account.
If you're having trouble locating your refund after 72 hours, please get in touch by simply clicking the icon which can be located at the bottom left corner of the page. Make sure to have your details at the ready!
Our virtual assistant will be more than happy to assist you with your refund.