We are so sorry if your parcel has arrived in poor condition.
Our boxes are currently limited so we are unfortunately unable to replace this.
However, if you come across any damage to your items, please get in touch here with the following info:
- A screenshot of your order confirmation
- Your full name
- Your shipping address
- A photo of the damaged area
If you decide to send back any items, please don't worry about including the box.
Simply package the items yourself and send them back to us through our returns portal below: https://boandtee.intelligentreturns.net/main/landing