We are really sorry if your card has been used fraudulently on our site. Please trust our team will do everything we can to help you out with this.
Simply click the 💬 icon which can be located at the bottom corner of the page. Our Bo&Tee bot will be more than happy to assist you and pass you on to an agent if needed.
Please note, you may be asked for the following information so please have this to hand before contacting:
- The last 4 digits of your card
- Card type (ie. Visa/Mastercard)
- Total amount charged
- Date/time of charge
- Full name & billing address the card is registered to