DELIVERY & RETURNS
- Can I return for store credit?
- Can I exchange my item? (UK Only)
- Can I choose for my parcel to be left in a safe place?
- How do I return my parcel? (UK)
- Why has my parcel returned to sender?
- What is Order Protection and how does it work?
PRODUCTS & SIZING
- I have seen something advertised but can’t find it on your site?
- I've been notified of a restock, but the item is still out of stock?
- What measurements do your sizes correspond with?
- Are your sports bras supportive?
- Are your products sweat proof?
- Are your leggings squat proof?
PROBLEM WITH AN ORDER
- Can I edit or cancel my order?
- I haven’t received an order confirmation / Has my order gone through?
- What do I do if I forgot to apply student discount to an order?
- What do I do if I have received the wrong item in my parcel?
- What do I do if my item becomes damaged after wear?
- What do I do if my item has arrived damaged / faulty?
TECHNICAL ISSUES
PAYMENT
- How do pre-orders work? What is Purple Dot?
- What do I do if I have been charged the incorrect amount?
- Who do I contact if my card has been used fraudulently?
- Which payment methods do you accept?
- The price has changed since I ordered?
- Can I view prices in my local currency?
OTHER
- How to keep clothes out of landfill
- How do I get in contact with a human?
- How do I unsubscribe from emails?
- How do I enter your competitions?
- Do you have any job vacancies?
- How often do you run sales?