DELIVERY & RETURNS
- Can I return for store credit?
- Can I exchange my item? (UK Only)
- Can I choose for my parcel to be left in a safe place?
- How do I return my parcel? (UK)
- Why has my parcel returned to sender?
- What is Order Protection and how does it work?
- What is an Instant Exchange?
- Do you have extended returns for Christmas?
- Does Bo&Tee offer Unlimited Next Day Delivery?
- How do I return my parcel? (International)
- I've returned something from a different company
- How do I return more items from an order if I've already created and sent a return?
- What do I do if I haven't received my order and tracking hasn't updated for a while?
- What do I do if I haven't received my order but it's showing as delivered?
- How will my refund work if I purchased items in a multi-buy offer?
- Do I need to let you know that I have sent my order back?
- What do I do if the QR code isn't scanning for my return? (UK)
- I need to cancel / change my return
- How long does delivery take? (UK and international)
- What do I do if I have been refunded incorrectly?
- Will I be subject to Tax & Duty / customs fees?
- Can I return separate orders in one parcel?
- Is my delivery estimate guaranteed?
- When will my refund be processed?
- How does BREXIT affect my order?
- When will my order be shipped?
- When will my order be shipped?
- Do you offer Next Day Delivery?
- Have you received my return?
- Can I upgrade the shipping?